Incident

Unexpected downtime for our webservers

Resolved | Sep 07, 2026 | 13:36 GMT+02:00

On 7th September between 12:05 - 13:30 CEST / 11:05 - 12:30 BST our webservers experienced an unexpected downtime and Impact Stack was not reachable. This was due to an outage at our hosting provider.

Here are more details on the incident from our hosting provider: https://status.hetzner.com/incident/36aee1ee-0fd0-4706-9f28-3620b1298a0b

The issue has now been resolved and all our services are back online.

Affected components

  • Impact Stack 2.0 : Actions, Content Management, Email Sending
  • Auto-complete
  • Impact Stack 1.0 : Content Management, Email Sending, Forms
  • Email to Target Datasets
  • Webhooks and Newsletter Integrations

Investigating | Sep 07, 2026 | 12:25 GMT+02:00

Currently our webservers are experiencing a downtime and Impact Stack is not reachable, due to an outage at our hosting provider.

Here are more details on the incident from our hosting provider: https://status.hetzner.com/incident/36aee1ee-0fd0-4706-9f28-3620b1298a0b

Identified | Sep 07, 2026 | 12:00 GMT+02:00

Currently some of our webservers are experiencing a downtime, which means Impact Stack is not reachable at the moment.

Our team is working on getting this resolved as a matter of urgency.

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